Contact Support
We're Here to Help
At Tvora: Smart Wishlist Plus, we believe great support is just as important as great features. Whether you need help setting up the app, customizing your wishlist design, troubleshooting theme compatibility, or understanding advanced features, our support team is always ready to assist you.
We understand that every Shopify store is different. Some merchants need a simple wishlist setup, while others want advanced customizations, automation workflows, or theme-specific integrations. That’s why we focus on providing clear, practical, and fast support tailored to your store’s needs. Our goal is to make sure your wishlist experience works smoothly across your storefront without slowing down performance or affecting your theme design.
Business Hours
Our team carefully reviews each request to ensure accurate solutions.
What We Can Help You With
| Support Area | Description |
|---|---|
| Installation Help | Assistance with enabling Tvora: Smart Wishlist Plus using Shopify App Embeds |
| Theme Compatibility | Fixing icon placement, collection integration, and theme conflicts |
| Customization Support | Help with colors, icons, animations, floating buttons, and layouts |
| Wishlist Settings | Guidance for guest wishlists, sharing, analytics, and automation |
| Email Notifications | Help configuring price-drop alerts and back-in-stock reminders |
| Performance Optimization | Ensuring the app loads quickly without affecting storefront speed |
| Technical Troubleshooting | Investigating unexpected behavior or display issues |
| Feature Guidance | Understanding advanced Tvora: Smart Wishlist Plus tools and integrations |
Fast & Human Support
We know how frustrating technical problems can be, especially during store launches, promotions, or high-traffic sales events. That’s why we aim to provide support that feels personal, clear, and solution-focused instead of automated or overly technical.
When you contact us, we recommend sharing as much information as possible:
- Your Shopify theme name
- Store URL
- Screenshots or screen recordings
- Device or browser details
- Steps to reproduce the issue
This helps us identify the problem faster and provide accurate solutions without unnecessary delays.
Theme & Integration Assistance
Shopify themes can vary significantly in structure and design. While Tvora: Smart Wishlist Plus is built to work across modern Shopify themes, some themes may require minor adjustments for perfect icon placement or layout alignment.
| Theme Support Services | Details |
|---|---|
| Collection Page Integration | Align wishlist icons properly on product cards |
| Product Page Setup | Position buttons near Add to Cart sections |
| Quick View Compatibility | Ensure wishlist works inside modal popups |
| Mobile Responsiveness | Improve appearance on tablets and smartphones |
| Custom CSS Guidance | Styling help for unique storefront designs |
| App Embed Setup | Assistance enabling and configuring the app |
We continuously improve compatibility to ensure Tvora: Smart Wishlist Plus works smoothly across a wide range of Shopify storefronts.
Best Practices Before Contacting
| Quick Checklist | Why It Matters |
|---|---|
| App Embed Enabled | Must be activated inside the Shopify theme customizer |
| Theme Updated | Older theme versions may create compatibility issues |
| Cache Cleared | Browser cache can sometimes display outdated styles |
| Conflicting Apps | Some apps may affect product card layouts or scripts |
| Mobile Testing | Verify issues across multiple devices and browsers |
These quick checks often solve common setup problems immediately.
Dedicated Merchant Experience
Tvora: Smart Wishlist Plus is designed for merchants who want a modern, flexible, and conversion-focused wishlist system without complicated setup processes. We are committed to continuously improving the app based on merchant feedback and real storefront experiences.
Your feedback helps us improve compatibility, add new features, and create a better experience for Shopify merchants worldwide.
Need immediate assistance?
Email Support Team